Frequently asked questions

HexaDent is a Canadian company focused on dental clinic space and supply management. We offer modular organization products and clinic planning services to help dental teams use their space more effectively.

Our systems are engineered in Canada and manufactured through selected facilities in Canada and China.

Our drawer systems are designed around dental supplies and clinic use. Choose from pre-designed sizes or request a custom fit for your drawer and supply group.

Yes. You can start with a single drawer or operatory and expand your organization system as your clinic grows.

Explore the pre-designed drawer systems, browse Custom-Fit Drawer Systems, or book a free consultation for a larger clinic project.

Many HexaDent organizers are designed for existing drawers and cabinets. Measure the usable inside dimensions before ordering. For unusual dimensions, a custom-fit solution may be available.

Yes. Many clinics start with one treatment room or a small set of drawers, then expand to other areas over time.

We review the measurements and layout for a custom project before production. The final design is based on the dimensions and specifications confirmed with you; fit depends on accurate measurements.

Timing depends on the number of drawers or operatories and the project scope. Many smaller installations can be completed within one business day; we will confirm the schedule for your project.

Usually not for a smaller project. When possible, installation can be scheduled around patient hours. We will discuss any disruption during planning.

Available material thicknesses, finishes and labeling options depend on the product and project. Contact our team to discuss the options for your clinic.

Use a soft cloth and a mild, non-abrasive cleaner. Avoid harsh chemicals and cleaning methods that could damage acrylic surfaces. See any product-specific care instructions provided with your order.

HexaDent modular organizers and cabinetry components have a 1-year limited warranty for manufacturing defects, structural issues and assembly faults under normal clinical use. Exclusions apply; please read the Support & Warranty page for full details.

We compare the installed system with the approved project specifications and review any issue you report. Contact our team with photos and your order details so we can assess the next steps.

Submit a claim through your customer account or email info@hexadentsystem.com with your order number, photos and a short description. Our team normally reviews and responds within 2–3 business days, as described in the warranty policy.

Products can be ordered online for delivery across Canada. Our full clinic organization upgrade service, including on-site assessment, design and installation, is currently offered in the Greater Toronto Area. Contact us about projects elsewhere.

Standard orders are typically processed in 2–4 business days. Custom-made or special-order products may require 7–14 business days of preparation. Transit time is separate and varies by destination. See Shipping & Delivery for estimates and details.

Yes. We can work with dental teams, designers and contractors to plan organization during a new clinic build or renovation. Book a consultation to discuss your scope.

Yes. We provide guidance on product care and reconfiguration, as well as paid maintenance and replacement parts where available. See Support & Warranty for more information.